Career Opportunities at JDM Hospitality Management Group

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Guest Service Agent

POSITION TITLE: Guest Service Agent

DIVISION/DEPARTMENT: Beachwalk Elite Hotels and Resorts

DATE: May 2020

Ensuring guest satisfaction from the moment a guest arrives at the Beachwalk resort until they check-out. Provide directions to guest to local destinations. Maintain supplies for front desk area. Answer general interest calls to the area. Responsible for all Front Desk duties such as (but not limited to) check-in, check-out, PBX Operation, reservations, assist with concierge duties, proper cash handling and any and all reporting required as per shift checklist. The Resort prides itself in the level of personalized service we provide. Therefore, we expect our Front Desk Staff to maintain a high level of integrity and service and to always attend to our guests’ needs in a professional manner.

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Front Office Night Auditors

POSITION TITLE: Front Office Night Auditors

DIVISION/DEPARTMENT: Beachwalk Elite Hotels and Resorts

DATE: May 2020

Front Office Night Auditors are responsible for ensuring efficiency, accuracy, quality, consistency, and cleanliness and excellent guest service.

Responsible for accurately calculating and verifying room revenues, food and beverage sales and income; and performing front desk, switchboard and reservations activities during the overnight shift to the quality standards set by the property.

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